Federal Contracting Intelligence · October 2025
Technology Service Support Opportunity: U.S. House of Representatives
USHR – Technology Alliance Program (H-TAP) — Nationwide IT Support for 441 Member Offices, Committees, and 16,000+ Staff
The House of Representatives has issued a Full & Open solicitation for nationwide IT support. If you provide Tier 1–3 support and have experience managing distributed federal users, this large-scale services contract is worth a serious look.
Full & Open Solicitation — OAM25035 (H-TAP) · Closing Oct 3, 2025
I'm sharing this because I know many of you are looking for prime opportunities that are both significant and actionable. This is a large-scale services contract with a broad scope — nationwide IT support across 441 Member offices, 50+ committees, and ~16,000 staff across Washington DC and ~950 district offices.
Part 1: Key Facts at a Glance
Agency
U.S. House of Representatives, Office of the Chief Administrative Officer (CAO) — House Information Resources (HIR)
Solicitation No.
OAM25035 (H-TAP) — SAM.gov Listing
Set-aside
Full & Open (no small business restriction)
NAICS
541513 — Computer Facilities Management Services (SBA Size Standards)
Place of Performance
Washington, DC and ~950 nationwide district offices (onsite + contractor facilities)
Users
441 Member offices, 50+ Committees/Leadership, ~16,000 staff, ~950 district offices
Submission Rules
Email to matthew.horn@mail.house.gov. 15-page limit (excl. financials), ~10 MB per email. See Section L in House PDF.
Proposal Q&A Due
July 14, 2025, 2:00 PM ET (check for amendments)
Closing Date
October 3, 2025, 2:00 PM ET — verify with CO & SAM
Part 2: Scope Overview (What They Want)
- Tier 1: 24/7 hybrid call center (~50 tickets weekly).
- Tier 2 & 3: Advanced troubleshooting, surge support (e.g., Congressional transitions).
- Scalability: Ability to add Tier 2/3 staff within 30 days.
- Nationwide Field Support: On-site IT, logistics, and asset management across ~950 offices.
- End-User Services: Windows/Mac, Office 365, mobile devices, peripherals, imaging, deployment, disconnect/reconnect.
- Security: Contractor personnel must pass House background checks for Capitol complex access.
Part 3: Who Should Consider Bidding
- Firms with strong Tier 1–3 help desk and nationwide field IT capacity.
- Contractors with federal or enterprise-level distributed office support experience.
- Ability to supply cleared/vetted staff and manage Capitol access rules.
- Proven device life-cycle management and logistics.
- NAICS fit: 541513; check SBA size standard for eligibility.
Part 4: Capabilities to Highlight
- 24/7 service desk staffing model — ITSM tools and SLA metrics.
- Surge staffing plans with examples (Congressional transitions are a major plus).
- Regional Tier 2/3 teams with redundancy and turnover strategies.
- Device imaging, asset management, and reconciliation processes.
- Security and background-check compliance.
- Real KPI dashboarding and monthly reporting.
- Past performance with measurable outcomes — reduced repair times, improved satisfaction, managed inventories.
"This is a large-scale, full & open contract — the firms that win will show both nationwide field capacity and the ability to scale at Congressional transition speed. Specificity and metrics will separate the finalists."
Part 5: Proposal Checklist (Actionable)
- Confirm the live closing date on SAM.gov and with the CO. Don't trust cached listings.
- Follow the 15-page limit and Section L instructions exactly.
- Prepare a 1–2 page technical approach + past performance briefs.
- Line up cleared Tier 2/3 resumes, a labor-rate table, and a surge staffing plan.
- Begin Capitol access background checks early — lead times can be significant.
- Test your email submission process to avoid file-size errors before the deadline.